1. Wessex hospitals raised concerns re delays in transfer to UHS for non elective cardiac surgery. This is a longstanding issue.
  2. specialist commissioners requested advice from SCN
  3. SCN ran 2 workshops to define ideal pathway and encourage collaborative working between hub and spokes throughout Wessex
  4. Time to transfer in first hospital to report data has reduced from 5.9 days to 3.8 days - a significant improvement for patients

The SCN were uniquely positioned to achieve this strategic change and succeeded by bringing together clinicians, commissioners and managers to agree the pathway.  Importantly we facilitated this improvement but the providers (supported by the commissioners) operationalised it.